Frequently Asked Questions


Do you offer taster sessions?

 Unfortunately due to our waiting list and limited pool availability, taster sessions is not something we can offer. 

Do I have to go in with my child?

No, little ones aged 3+ are accompanied by a swimming teacher in the water so there is no need for the parent to go in the water with them.

What happens if we miss a lesson?

If you are unable to attend a lesson due to illness, holiday etc unfortunately we will not be able to offer a 'catch up' class as you book onto the space rather than per lesson. 

What do they need to wear?

Little ones will need to wear a one piece swimming costume or swimming shorts/trunks

if your child is not fully toilet trained then a Happy Nappy is required over their disposable swim nappy until they are toilet trained for at least 3 months.

Do I need to bring any swimming aids?

 We have all the swimming aids children will need 

Do I get a refund if lessons are cancelled?

If the pool is closed for any reason (such as a breakdown or water is too cold for lessons), we will do our utmost to put a catch up session on during the half terms instead and credits/refunds cannot be issued as we are still required to pay for pool hire/staffing etc.